Used on the following Vehicles: Ford B - MAX 2012 - 2017 Ford C - MAX 2012 - 2017 Ford EcoSport 2013 - 2017 Ford Fiesta 2013 - 2017 Ford Focus 2012 - 2017 Ford Grand C - MAX 2012 - 2017 Ford Grand Tourneo Connect 2013 - 2017 Ford Mondeo 2015 - 2017 Ford Tourneo Connect 2013 - 2017 Ford Tourneo Courier 2014 - 2017 Ford Transit Connect 2013 - 2017 Ford Transit Courier 2014 - 2017 Engine Codes: 1.0ccM1JA, M1JE, M1JH, SFJA, SFJB, SFJC, SFJD, M1DA, M2DA, M1DD, M2DC, M1JC, M1JJ, P4JA, P4JB, P4JC, P4JD, XMJA, XMJB, XMJC, XMJD, YYJA, YYJB, M2DB, SFDB, M2GA, M2GB, M1CA, M1CB, SFCA, SFCB, SFCC, SFCD
All Silverline and Draper branded products have 2/3 day processing time.
All other products 1/2 day processing time.
Orders that contain draper or silverine products allow for the extra time to process and pack.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at websiteorders@tooltime.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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